[v12.x][Automic Workload Automation] Unable to upgrade agent

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Article ID: 141684

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION CA Automic One Automation CA Automic Operations Manager CA Automic Oracle

Issue/Introduction

The Central Agent Upgrade button is disabled or greyed out. It worked before.

Cause

The Automation engine user privilege 'Execute system upgrades.' has been removed under 'Administration'.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

Grant 'Execute system upgrades' permission to the user.  The user will then be able to use the Central Agent Upgrade