[v12.x][Automic Workload Automation] Unable to upgrade agent

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The Central Agent Upgrade button is disabled or greyed out. It worked before.

Cause

The Automation engine user privilege 'Execute system upgrades.' has been removed under 'Administration'.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

Grant 'Execute system upgrades' permission to the user.  The user will then be able to use the Central Agent Upgrade