[v12.x][Automic Workload Automation] Unable to upgrade agent
Article ID: 141684
Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
CA Automic One Automation
CA Automic Operations Manager
CA Automic Oracle
Issue/Introduction
The Central Agent Upgrade button is disabled or greyed out. It worked before.
Cause
The Automation engine user privilege 'Execute system upgrades.' has been removed under 'Administration'.
Environment
Release : 12.3
Component : AUTOMATION ENGINE
Resolution
Grant 'Execute system upgrades' permission to the user. The user will then be able to use the Central Agent Upgrade
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