12.1 Web Viewer - Having Trouble Configuring New Server

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Article ID: 141592

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Updated On:

Products

CA Output Management Web Viewer

Issue/Introduction

We received a new Redhat7 Virtual Linux Server to replace an older Redhat6 Server. Having trouble configuring the new server.  I am stuck at the database section.  We are using the same mainframe DB2 as the original server. The connection test on the new server keeps failing.  I have tried several variations.  It doesn't say why it failed and we didn't find a log; maybe because the is a new build?   Can we look at the current configuration on the current working server and compare to the new server?

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

In configuring under Red Hat 7, the DB2 DB password was not provided. WVProfile.properties files were compared. Copying the encrypted password from the RH 6 system to the RH 7 system and recycling Tomcat resolved the issue.