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Unable to access the CAPC REST interface as the admin user


Article ID: 141582


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps


Unable to access the CAPC REST interface as the admin user.  Receiving 403 errors when attempting access.


Dx NetOps Performance Management 3.7, 20.2, 21.2


Due to the default enhanced password requirements, passwords expire in 105 days:

"By default, non-LDAP passwords expire after 105 days. When passwords expire, access to REST and the OpenAPI is blocked. The next time users log in, they must change their passwords."

To progress forward you can either:

1. Login to the CAPC GUI and reset the admin user's password when prompted

2. Access the CAPC CLI and SsoConfig to disable password expiration for the admin user

Additional Information