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CA PM alarms are not cleared in CA Spectrum
Article ID: 141579
Updated On:
Products
CA eHealth
CA Spectrum
Issue/Introduction
Alarms from CA PM are not being cleared in Spectrum, although the clear event is generated in CA PM.
Cause
Time synchronization issue on the OneClick and CAPC machines
From the OneClick machine:
From the CAPC machine:
Environment
Release : 10.3
Component : Spectrum Integrations
Resolution
We should have something like this:
# timedatectl
Local time: Thu 2019-12-05 12:11:48 EST
Universal time: Thu 2019-12-05 17:11:48 UTC
RTC time: Thu 2019-12-05 12:11:48
Time zone: America/New_York (EST, -0500)
NTP enabled: yes
NTP synchronized: yes
RTC in local TZ: yes
DST active: no
Spectrum side should have a time server setup and ntpd/chrony running too, if not already.
You can just ignore the Warning message above.
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