SMP/E RECEIVE ORDER MSP0004W with Mutiple Products in Single CSI
Article ID: 141461
Updated On:
Products
Issue/Introduction
Running SMP/E RECEIVE ORDER and receiving the following errors:
GIM68700I ORDER ORD00003 HAS BEEN SENT TO THE SERVER AT https://eapi.broadcom.com/receiveorder.
GIM69192S ** RECEIVE PROCESSING HAS FAILED FOR ORDER ORD00003. AN ERROR WAS FOUND IN THE RESPONSE RECEIVED FROM THE SERVER AT https://eapi.broadcom.com/receiveorder WHEN PROCESSING ORDER ORD00003 WITH ORDERID 1138596.
GIM69226I faultcode = Server.UnsupportedRequestServer.UnsupportedRequest.
GIM69226I faultstring = The server cannot process the request.
GIM69226I description = MSP0004W - FMIDs found within CSI are not supported by CA Receive Order. Use CA Support Online to download solutions.
GIM20501I RECEIVE PROCESSING IS COMPLETE. THE HIGHEST RETURN CODE WAS 12.
Multiple products are installed the CA GLOBAL zone:
Copycat 12
CSS 14.1
ESP 12
Easytrieve 11.6
Intertest 10
Librarian 4.4
SOLVE:Access. Session Management 5
TMS CA-1 14
Top Secret 16
Several are on the list of products that cannot be used in RECEIVE ORDERs.
What are the recommended steps to get RECEIVE ORDER to work?
Move products to another GLOBAL ZONE?
Environment
Release : ALL
Component : All Broadcom Mainframe products.
Resolution
As long as the products are installed in separate target zones within the same CSI you can specify the FORTGTZONES operand on the RECEIVE ORDER command which allows a user to specify the target zones used to define the scope of that software inventory. SMP/E uses the target zone list to generate the software inventory.
For details on the FORTGTZONES operand see IBM SMP/E for z/OS Commands SA23-2275-01, Section: "FORTGTZONES".
For an example internet service retrieval request with the FORTGTZONES operand see: "Example 8: Issuing an internet service retrieval request".
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