Web Portal service access not disconnected after Applet Timeout

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

Accessing Web Portal but it is not disconnected though inactive time exceeding Applet Timeout in Setting - Global Settings - Basic Settings.

The access is disconnected for SSH Access or SSH service access.

Environment

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

Applet Timeout is not effective on Web portal/VNC service though it works for SSH service.