Unable to open Portal API

Products

• CA API Developer Portal

Issue/Introduction

In some case when accessing Portal API hyperlink from the Tenant Portal Page, the user is redirected to wrong web address.

Cause

Portal Domain name incorrectly entered during initial configuration

Environment

Release : 4.3.2

Component : API PORTAL

Resolution

Update the TENANT_INFO table with the correct subdomain name.

On the API Portal, you need to connect to portaldb container and run this psql query.

docker exec -it <portaldb_containerid> sh

psql -U admin

\connect portal
password:

portal=# UPDATE TENANT_INFO SET PORTAL_HOST=apim.itg.houston.dxccorp.net WHERE TENANT_ID=apim;