Some environment may experience this issue due to a security feature implemented in ssh configuration.
In the most recent version of our product maintenance, we implemented a sub-script "ssh_force_command.sh" which is intended to prevent users from running commands remotely over ssh (*"/bash, *"/sh", "bash", "sh"). It's a feature that is still on an ongoing development and may have some side effect.
Release : 9.x , 10.x
Component : API GATEWAY