Lower Resolution options not available in Performance Management reports

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Article ID: 141342

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling DX NetOps

Issue/Introduction

When setting up reports, the Resolution options to set on the Dashboards and Views vary with different Time Frame options. How can smaller Resolution options, such as 5 or 15 minute options, be set on large Time Frame options like Last 7 Days and larger reports?

Cause

To limit performance impacts, out of the box smaller Resolution options on larger time frames are restricted.

Environment

All supported Performance Management releases

Resolution

Add the "Run Dashboards at Higher Resolution" Role Right to Roles associated to Users that require this option.

Note that the out of the box default admin user does not have this right assigned. Requires manual assignment post installation.

Additional Information

Role Right Documentation for r3.7