Alerts don't trigger emails when thresholds are set to 0

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Article ID: 141339

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Updated On:

Products

CA Application Performance Management SaaS

Issue/Introduction

The value of the metric for this counter is typically 0. If we set the danger threshold hold to 1 and Caution to 0, we should see the alert in caution state, but the state doesn't change and remain green.

Cause

"The value of the metric for this counter is typically 0. If we set Caution to 0,"

It wont trigger any alert. 

Environment

Release : SAAS

Component : APM SAAS ENTERPRISE

Resolution

The Alert only triggers when a change is detected as per the configuration.