How to get a copy of the OWB Executable for a Broadcom CA Clarity Release

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Article ID: 141329

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

How can I get the executable / zipped file for Open Workbench (OWB) that's compatible with my release (such as 15.5.1)? 

Environment

Release : All Supported Releases

Component : CA PPM OPEN WORKBENCH (OWB)

Resolution

1. Ensure you have the following global access right: Software Download - Open Workbench.

2. Download the OWB file from Clarity PPM via Home->Account settings->Software downloads.

3. Run the OWB exe and then go through the installation prompts to install OWB

Note: Prior to installing the new version:

  • Make a backup of any views you may have saved in the folders if they are still there
  • Uninstall any prior OWB components from the workstation (including both Open Workbench and Schedule Connect)

Also, The file is available as an executable, not a zipped file. You can make the executable into a zip as needed

 

Additional Information

  • For OWB installation instructions from the documentation, see: Install Client Applications From Clarity PPM
  • Here's detailed instructions to do a clean uninstall and then install of OWB if you run into any issues during the install: 32378
  • See KB 141061 - How to search for known Clarity PPM Issues using Self Service