Clarity PPM: Invalid Object in Database Health Report for BG services

Article Id: 141298

Status: Published

Updated On: 05-12-2019 09:10

Products:

Clarity PPM SaaS , Clarity PPM SaaS , STARTER PACK-CLARITY PPM , Clarity PPM SaaS

Issue/Introduction:

In the Administration > Security and Diagnostics > Health Report
There is an invalid object for BG services

Cause:

If the BG services were migrated to the dedicated XOG servers, the XOG servers are not part of the load balancer architecture in SaaS.

Environment:

Release : 15.7

Component : CAPA EDUCATION

Resolution:

The indicator on the health report is not an issue and does not affect BG operations/functionality.

Additional Information:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/clarity-project-and-portfolio-management-ppm-on-premise/15-1/administration/ca-ppm-system-health-report.html