Failure to get 3rd party certificates working on robot in UIM Secure environment

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Article ID: 141297

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Unable to get third party certificates to work on robot machine in UIM Secure environment:

Nov 11 17:50:19:568 1 proxy_check: ssl_connect - SSL_connect error (1) on new SSL connection. Socket error (0) - error (The operation completed successfully.)
Nov 11 17:50:19:568 1 proxy_check: ssl_log_error - SSL_connect error occured, [1] error:0x14094413: SSL routines: ssl3_read_bytes: sslv3 alert unsupported certificate
Nov 11 17:50:19:568 1 proxy_check: (proxy_ssl_connect) ssl_connect failed to ###.###.###.###:48000 - rc : -2.
Nov 11 17:50:19:568 1 proxy_check: (outbound proxy) Could not connect to ###.###.###.### on port 48000, addr=hub cmd=get_info
Nov 11 17:50:19:568 1 proxy_check: (outbound proxy) attempt=1 for cmd=get_info failed, trying again in 1msNov 11 17:50:19:583 1 proxy_check: ssl_connect - SSL_connect error (1) on new SSL connection. Socket error (0) - error (The operation completed successfully.)

 

Environment

Release : 9.1.0
Component : UIM - HUB

Resolution

Please request your security team for certificates with both server and client authentication.