Windows OS upgrade from Win2008R2 to Win2012 - CA Spectrum 10.2 to 10.4

Products

• CA eHealth
• CA Spectrum

Issue/Introduction

We are in process of upgrading our CA spectrum 10.2.1 landscape server OS from Windows 2008R2 to Windows 2012 with Spectrum 10.4 in place.

We will be using the same server for upgrade, we will not be changing server hardware, names, or addresses.

Is there any documentation on which files to back up? What is the install order?

 

Environment

Release : 10.2

Component : Spectrum Core / SpectroSERVER

Resolution

Spectrum 10.4 is not supported on 2008 so upgrade the Windows OS first and then upgrade to Spectrum 10.4.

Make sure all components of Spectrum are fully shut down before doing the OS upgrade, and that the databases are already backed up.

The 10.4 upgrade procedure itself can be found here:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4/installing-and-upgrading/upgrading/how-to-perform-in-place-upgrades.html