It is not possible to login in ServiceDesk web interface, if the user password contains a paragraph symbol (§)
Defect already registered for this problem.
PROBLEM SYMPTOM: WIN-LOGON WITH GERMAN SYMBOLS IN USERNAME OR PASSW
Release : 17.1
Component : SERVICE DESK MANAGER
Testfix available for this problem.
Please, contact support to get the 17.1 Testfix T6F2025.
T6F2025 can be installed on top of 17.1 RU05.