Automation Engine does not start with hostname=*OWN

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Article ID: 141257

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic One Automation CA Automic Operations Manager CA Automic Oracle

Issue/Introduction

WPs do not start if hostname=*OWN is set in the ucsrv.ini.
20191004/164343.005 - U00003412 Agent 'getaddrinfo("*OWN") - No such host is known. ' logged on (Client connection='').
20191004/164343.005 - No such host is known.
20191004/164343.005 - |
20191004/164343.005 - U00003128 Server 'AUTOMIC#CP001' is removed from server table (MQSRV). Reason 'unreachable'.

Because the WPs do not start, this can also cause users to be unable to connect to the AWI.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

Update to a fix version listed below or a newer version if available.

Article title: How to register to Broadcom Software Product updates and Critical Alerts

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=133819