Automation Engine does not start with hostname=*OWN

Article Id: 141257

Status: Published

Updated On: 26-05-2020 08:38

Products:

CA Automic Workload Automation - Automation Engine , CA Automic One Automation , CA Automic Operations Manager , CA Automic Oracle

Issue/Introduction:

WPs do not start if hostname=*OWN is set in the ucsrv.ini.
20191004/164343.005 - U00003412 Agent 'getaddrinfo("*OWN") - No such host is known. ' logged on (Client connection='').
20191004/164343.005 - No such host is known.
20191004/164343.005 - |
20191004/164343.005 - U00003128 Server 'AUTOMIC#CP001' is removed from server table (MQSRV). Reason 'unreachable'.

Because the WPs do not start, this can also cause users to be unable to connect to the AWI.

Environment:

Release : 12.3

Component : AUTOMATION ENGINE

Resolution:

Update to a fix version listed below or a newer version if available.

Article title: How to register to Broadcom Software Product updates and Critical Alerts

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=133819