Automation Engine does not start with hostname=*OWN

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation
• CA Automic Operations Manager
• CA Automic Oracle

Issue/Introduction

WPs do not start if hostname=*OWN is set in the ucsrv.ini.
20191004/164343.005 - U00003412 Agent 'getaddrinfo("*OWN") - No such host is known. ' logged on (Client connection='').
20191004/164343.005 - No such host is known.
20191004/164343.005 - |
20191004/164343.005 - U00003128 Server 'AUTOMIC#CP001' is removed from server table (MQSRV). Reason 'unreachable'.

Because the WPs do not start, this can also cause users to be unable to connect to the AWI.

Cause

Defect.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

Update to a fix version listed below or a newer version if available.

Fix status: Fixed

Automic Automation Engine 12.3.3 - Available

Public short description EN:
Automation Engine does not start if the parameter hostname is set to *OWN in ucsrv.ini

Public description EN:
A problem has been fixed where the successful start of the Automation Engine failed if hostname=*OWN
This special configuration parameter was not replaced by the actual name of the host.
Therefore CPs cannot get a connection to WPs and it is not possible to login to the system.