CALL operators cause the slowdown in AWI

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation
• CA Automic Operations Manager
• CA Automic Oracle

Issue/Introduction

Many (200+) call operators generated at the same time slow down AWI

Cause

Defect

Environment

Release : 12.1, 12.2, 12.3

Component : AUTOMATION ENGINE

Resolution

The defect is fixed in the following versions of Automic Web Interface:

Automic.Web.Interface 12.1.8 - planned release 05-11-2020
Automic.Web.Interface 12.2.6 - planned release 06-15-2020
Automic.Web.Interface 12.3.3 - planned release 06-29-2020
Automic.Web.Interface 12.5.0 - planned release 06-22-2020

Workarounds:

1. Restart Tomcat

2. Do not generate as many CALL operators until the fixed version is released