TIBCO BW engine crashing when Introscope Java Agent is enabled.

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Article ID: 141197

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

TIBCO BW engine stops when the  Introscope Java Agent is enabled.

The process comes up, stays online for a minute and shutdowns automatically, 

Once the wily argument is removed from bwengine.tra, the BW process stays online.

 

Cause

Incompatibility between the Java Agent and TIBCO BW SPM extension

 

Introscope Java Agent is version 10.7

But the TIBCO Extension 9.6.1.0

> # IntroscopeSOAExtensionForTibco
> #
> # CA Wily Introscope(R) Version 9.6.1.0 Release 9.6.1.0

Environment

Release : 10.7.0

Component : APM Agents

TIBCO BW6.4

Resolution

Make sure the same supported version  of Introscope Java Agent and TIBCO is used  Extensions to support TIBCO BW6.4