How to override interface speed

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

I have a device where interface speed is being discovered incorrectly on the Data Aggregator, how do I change this?

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

To change the speed you can either:

1) Do it in the Data Aggregator device page, from CAPC:

Administration->Monitored Items Management->Monitored devices

Find the device in the Tree View or Use the Search tab and select the device

On the right, click the Polled Metric Families tab

Find the "Interface" Metric Family in the list and select the row (don't click on the word Interface, click the row it is in)

At the bottom under Components, you should see the interfaces, select the interface and click edit or right-click and select edit.

Set the speed accordingly.

2) Or  from the interface context page:

Edit fields that are listed for an item in the Information section of the Details tabs in a context page.

You must have the following role rights to edit the speed:

Modify Interface Speed Overrides

Follow these steps:

Select the Details tab.

Click the Edit icon in the Information section.

Edit the  Speed In (bps), or Speed Out (bps) as needed.

If these are not set, they appear blank.

If you edit an interface that does not exist on the Data Aggregator, the following fields are unavailable:
Speed In (bps)
Speed Out (bps)

Click Save.

If you cleared Speed In (bps) or Speed Out (bps), the change takes a few minutes to appear.