UIM - SLA metrics do not appear in CABI

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Article ID: 141114

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Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

When I create a dashboard in CABI I don't see UIM SLA metrics. Is it possible to create CABI SLA based dashboards?

Environment

Release : 9.2.0

Component : UIM - CABI

Resolution

The Service-Level Management (SLM) portlet is an interface to create service-level agreements (SLAs) and their component service-level objectives (SLOs) and quality of service (QoS) constraints. With this tool, you can build agreements with clients. Once you define SLAs in the SLM portlet, data is recorded and compliance is computed automatically. You can view reports on SLA compliance in the SLA Reports portlet and can export them for transmission to clients.


SLA information is not UIM metrics or data as SLA calculations are not stored in the S_QOS_DATA tables.


SLA Data is stored in the SLA_x tables

Therefore you won't be able to see SLA's as you see probe's "QOS Metrics" when creating a dashboard in CABI.

You cannot create any out of the box Dashboard with Cabi as they are all based on Metrics. 

However, you may want to explore the possibilities you'd have with the advanced dashboard you can create with Tibco Jaspersoft Studio

To create more advanced dashboards and reports, customers can choose to create their own dashboards and reports using the commercial edition of Jaspersoft Studio. Jaspersoft Studio, like the Unified Reporter 'iReport' client software, is not provided with UIM CABI (bundled or external).  Customers can download a trial version of the Tibco Jaspersoft Studio software from the Tibco Jaspersoft Studio website for the same supported version of Jaspersoft, e.g., v6.4.3.

https://community.jaspersoft.com/project/jaspersoft-studio

To complete the Jaspersoft Studio installation, you must copy and then import the jasperserver.license file into Jaspersoft Studio. The jasperserver.license file is located in <Nimsoft>\probes\service\cabi\cabi.

Jaspersoft Studio does require a report developer or Jaspersoft training to use Jaspersoft Studio to be able to develop more advanced dashboards and reports.

We also recommend searching the UIM Community as other customers/partners may have posted dashboards/reports online that can be downloaded/reused.

https://communities.ca.com

https://communities.ca.com/thread/241779805-sharing-a-custom-dashboard-with-everyone