Overall status gauge on projects turns to "On Track" when all Status Reports have "Final" Report Status

book

Article ID: 141103

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Steps to reproduce this issue are as follows:

  1. Login with an admin account and navigate to the New UI
  2. Display the "Status Report" module on projects using Blueprint
  3. Create a status report using the "Status Report" tab in projects
  4. Display and provide values for the following attributes:
    1. Schedule Status
    2. Scope Status
    3. Cost and Effort Status
  5. Provide these values in such as way as to get an "Overall Status" of either "Needs Help" or "At Risk"
  6. Now change the "Report Status" to "Final". Refresh the page.

Expected Result: "Overall Status" gauge uses either the latest "Final" Status Report, or the latest "Draft" report to fetch "Overall Status"

Actual Result: "Overall Status" gauge turns to "On Track" when there are no "Draft" Status Reports.

Cause

This behaviour was tracked through DE52100.

Environment

Version: 15.7.1

Resolution

A review of this behaviour has been done by Product Management, and determined to be a Software limitation. The Overall Status gauge is supported only for the "Status" module in the New UI, and not for the "Status Report" module. Through the "Status" module, the ability to turn all Status Reports to "Final" status does not exist.

Workaround:

  1. Go to Studio, Objects - Status Report
  2. Go to the Attribute - Overall Status
  3. Replace the existing formula with a formula that will generate a negative number (ie. Sum(-1))
  4. For the Default color mapping bucket, don't have any color selection
  5. Go to Modern UX and refresh the Tiles page

All Project Tiles now won't have this badge. If you still see a badge, fill in a Status Report, and do a browser refresh.