Performance Issues with jobs

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Article ID: 141089

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

  • Experiencing some performance issues with Clarity jobs or the BG service
  • There is continuous slowness in process or Job execution 
  • Jobs are running longer then expected

Environment

Release : All Supported Releases

Component : CA PPM SAAS INSTALLATION AND UPGRADE

Resolution

Restart the BG service - (SaaS / On Demand customers, please contact Broadcom support for assistance)

Additional Information

See also Jobs Slow Performance / Stuck - Master KB