DXI SaaS - Role 'Tenant Administrator (TA)' Cannot Create Elements

Article Id: 141076

Status: Published

Updated On: 05-12-2019 17:59

Products:

CA Application Performance Management SaaS

Issue/Introduction:

It appears that the 'administrator (TA)' role cannot create/modify elements (management modules, metric groupings, universes, etc.) in the instance.

Cause:

Per engineering, the role ‘Tenant Administrator (TA)’ from the Customer Tenant is causing confusion.

Environment:

Release : SAAS

Component : APM SAAS ENTERPRISE

Resolution:

Engineering has removed the confusing role ‘tenant administrator (TA)’ from the Customer Tenant.

And updated the Customer Accounts to Tenant Administrator, any of the tenant administrators on this tenant can manage/control the user management further as needed.