SpectroSERVER is out of default event codes

book

Article ID: 141060

calendar_today

Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

We have been configuring custom events and we're using 0xfff0ffff for a special case.

However, this apparently caused the default event codes to be exhausted. 

We have since readjusted the codes and now have the 0xfff0f000 to 0xfff0ffff unused.

However, Spectrum is still complaining that it is out of the default event codes.

How can this be reset?

Environment

Release : 10.4.x+

Component : Spectrum Core / SpectroSERVER

Resolution

The out of the box event code range available for customization is from 0xfff0000 to 0xfffffffe. (1,048,575 event codes available for custom events).

The custom event codes were not in sync on all landscapes as the initial work was being performed on one landscape. This caused the events to be out of sync.

Modify all landscapes to have the same events (AlertMap/EventDisp files under $SPECROOT/custom/Events) and triggered the SpectroSERVER to reload the events.