Receiving duplicate scheduled report emails.

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Article ID: 141058

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling DX NetOps

Issue/Introduction

Receiving duplicate scheduled report emails.

Cause

There are two CA Performance Management environments with similar scheduled reports.

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

Check the mail headers of the reports that appear as duplicates to verify the origin and turn off their unwanted reports.

Also, if the reports have different titles, this also indicates the reports are not the same.