Error. No redirect target found in namespace

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On Agents (SiteMinder)
• CA Single Sign On Federation (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• SITEMINDER

Issue/Introduction

 

We're running a Web Agent and when the browser gets the login.fcc
page, then we see an error in the login page and the Web Agent reports
error :

    "No redirect target found in namespace"

How can we fix that ?

 

Environment

 

  Web Agent 12.52SP1CR09 on IIS 8.5 2012R2;

 

Cause

 

As per the following KD :

  After Web Agent upgrade from 12SP3 to 12.52SP1, the .fcc page shows its code instead of the login page.
  https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=46714

you're not running a Customized login.fcc page. As such, you should
set localization='yes' instead of no.

I've reproduced the issue in my lab, as soon as I set the ACO
parameter :

  localization='no'

The browser shows :

  Your credentials are not valid for . 
  Please contact your Security Administrator or Help Desk. 

and the Web Agent reports error :
 
  [11/26/2019][04:01:06][2004][1692][CSmFormTemplateCache.cpp:196]
  [CSmFormTemplateCache::GetForm][][][][][][][Serving
  form template 'C:\Program
  Files\CA\webagent\win64\samples\forms\login.fcc' from cache.]

  [11/26/2019][04:01:06][2004][1692][SmFCC.cpp:1376][SmFcc::setup]
  [00000000000000000000000001000000-07d4-5ddd1402-069c-00041c69]
  [*192.168.1.111][][][][][Error.
  No redirect target found in namespace.]

As soon as I set the Web Agent ACO parameter

  localization='yes'

then the login.fcc form process correctly and I can access the Web Page.

 

Resolution

 

Set the Web Agent ACO Parameter 

     localization='yes'

to solve the issue.