We're running a Web Agent and when the browser gets the login.fcc
page, then we see an error in the login page and the Web Agent reports
error :
"No redirect target found in namespace"
How can we fix that ?
Web Agent 12.52SP1CR09 on IIS 8.5 2012R2;
As per the following KD :
After Web Agent upgrade from 12SP3 to 12.52SP1, the .fcc page shows its code instead of the login page.
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=46714
you're not running a Customized login.fcc page. As such, you should
set localization='yes' instead of no.
I've reproduced the issue in my lab, as soon as I set the ACO
parameter :
localization='no'
The browser shows :
Your credentials are not valid for .
Please contact your Security Administrator or Help Desk.
and the Web Agent reports error :
[11/26/2019][04:01:06][2004][1692][CSmFormTemplateCache.cpp:196]
[CSmFormTemplateCache::GetForm][][][][][][][Serving
form template 'C:\Program
Files\CA\webagent\win64\samples\forms\login.fcc' from cache.]
[11/26/2019][04:01:06][2004][1692][SmFCC.cpp:1376][SmFcc::setup]
[00000000000000000000000001000000-07d4-5ddd1402-069c-00041c69]
[*192.168.1.111][][][][][Error.
No redirect target found in namespace.]
As soon as I set the Web Agent ACO parameter
localization='yes'
then the login.fcc form process correctly and I can access the Web Page.
Set the Web Agent ACO Parameter
localization='yes'
to solve the issue.