Error. No redirect target found in namespace

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Article ID: 141039

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CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

 

We're running a Web Agent and when the browser gets the login.fcc
page, then we see an error in the login page and the Web Agent reports
error :

    "No redirect target found in namespace"

How can we fix that ?

 

Cause

 

As per the following KD :

  After Web Agent upgrade from 12SP3 to 12.52SP1, the .fcc page shows its code instead of the login page.
  https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=46714

you're not running a Customized login.fcc page. As such, you should
set localization='yes' instead of no.

I've reproduced the issue in my lab, as soon as I set the ACO
parameter :

  localization='no'

The browser shows :

  Your credentials are not valid for . 
  Please contact your Security Administrator or Help Desk. 

and the Web Agent reports error :
 
  [11/26/2019][04:01:06][2004][1692][CSmFormTemplateCache.cpp:196]
  [CSmFormTemplateCache::GetForm][][][][][][][Serving
  form template 'C:\Program
  Files\CA\webagent\win64\samples\forms\login.fcc' from cache.]

  [11/26/2019][04:01:06][2004][1692][SmFCC.cpp:1376][SmFcc::setup]
  [00000000000000000000000001000000-07d4-5ddd1402-069c-00041c69]
  [*192.168.1.111][][][][][Error.
  No redirect target found in namespace.]

As soon as I set the Web Agent ACO parameter

  localization='yes'

then the login.fcc form process correctly and I can access the Web Page.

 

Environment

 

  Web Agent 12.52SP1CR09 on IIS 8.5 2012R2;

 

Resolution

 

Set the Web Agent ACO Parameter 

     localization='yes'

to solve the issue.