Data Engine not able to connect to the UIM database

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Article ID: 141032

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

We have migrated the DB from one server to another, with a new IP address and  DNS name.

However, we are not able to connect the DB from Data_engine. 

Test connection Error: Timeout occurred or communication error (-1).

 

 

Environment

Release : 9.0.2

Component : UIM - DATA_ENGINE

Resolution

The issue was pertaining to the port configuration at DB server level.

The issue was resolved after this was corrected