Oracle probe issues

Article Id: 140986

Status: Published

Updated On: 28-11-2019 08:40

Products:

DX Infrastructure Management , NIMSOFT PROBES

Issue/Introduction:

We are facing mutiple issue while configuring Oracle monitoring. One of the main being User/password wrong issue (ORA-01017). I have done all the verifications from my end like environment variables, tnsnames.ora file and also i have seen DBA logging to same DB using same credentials that are being used by the probe. STill i am unable to find out the issue. In multiple cases I see the probe connecting successfully for some instances on the same servers and failing for others.

Cause:

- defect

Environment:

Release : 9.2.0

Component : UIM - ORACLE

Resolution:

Download and deploy the oracle probe hotfix: oracle_5.41HF3