How can we delay Device Not Responding Alarms in Spectrum?
search cancel

How can we delay Device Not Responding Alarms in Spectrum?

book

Article ID: 140974

calendar_today

Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

Is there a mechanism in Spectrum where it will only alarm on "Device not responding" until the device has been down for longer than 5 minutes?

Environment

Release : 20.2

Component : Spectrum Core / SpectroSERVER

Resolution

 

In Spectrum OC, on each device, in the modeling info, you can increase the DCM Retry and timeout values to match the required timeout.


You can use a locator search to highlight all these devices and use attribute editor to change them in bulk. 

Or use it to create a global collection and have a policy change them automatically.


This can also be done using a SAMN filter to delay in sending a notification with the age out functionality.