How to remove a user from Default User role

Products

• Output Management Document Viewer
• Output Management Web Viewer

Issue/Introduction

When a new user signs into the Web Viewer for the first time they are auto defined in the Default User role. We will want to define brand new users to other Roles AND remove them from the Default User role. We want to use the Default User role as a place to check for new users - any user found there will be removed and put into a more appropriate role.

But even if I select the user under the USERS tab and remove them from Default User role and press UPDATE - when I go back to Default User they are still there.

 

How do I remove them from the Default User role?

How to remove a user from Default User role?

Environment

Release: OUTWBV01300-12.1-Output Management-Web Viewer for AIX
Component:

Resolution

You must be logged into Web Viewer as System Admin to be able to remove users from the Default User role. 
Even being logged into Web Viewer as Group Admin will not allow you to remove users from the Default User role.