In a scenario where a LDAP/Active Directory user is not able to login on UMP page, and similar lines as below are logged in hub probe logs (hub.log) file:
Nov 26 17:02:53:037  0 hub: login [LDAP] - (logon_user) 0 user found for (&(objectClass=person)(|([email protected])([email protected]))), do not know which to use.
Nov 26 17:02:53:037  0 hub: login [NimBUS] - user does not exist user=XXXXXX ip=xxx.xxx.xxx.xxx
Nov 26 17:02:53:038  0 hub: Login: failed for XXXXXX, ip = xxx.xxx.xxx.xxx
In this scenario, the "Control access through NPS Network Policy" was not set for the related user.
Release: 9.0.2, 9.2.0
Component: UIM - UMP
Please ensure that the user has the "Control access through NPS Network Policy" is enabled in the user configuration in Active Directory, as below: