Resource Planning view is not the same for all resources

Products

• STARTER PACK-CLARITY PPM
• Clarity PPM SaaS

Issue/Introduction

Steps to reproduce:

1. In Home ->Resources ->Click on one resource

2. Click on the Allocation tab

3. Results: You see a view named Allocation/Actuals By period 

4. If you do the above steps for another resource, you will get a different view which is the view is Allocation by period

Cause

This can happen if the users are in two different partitions that have been configured differently in the Team object. 

Environment

Release : All Supported Releases

Component : CA PPM SAAS STUDIO

Resolution

1. Check to see if the users are in two different partitions:

• Add the Partition field to the Resource list column display 
• Filter for each resource and view their partition setting

      

     2. If yes, then make sure the partition configuration matches for the Time Scale Value (TSV) field both partitions at:
 Administration->Objects->Team->View->Resource Allocations - Detail->Fields

Additional Information

See the following KB: 140918 - How to configure Resource Planning/Allocation detailed / Time Scale view by user