Event count less last two months for wily

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Article ID: 140904

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

We can see event count got gradually decreased for last two months so we wanted to check the root cause for this.

Events count:

August-204

September-192

October-4

November-24

 

Cause

Unknown. But likely culprits are in teh resolution.

Environment

All APM Releases.

Resolution

1) Check overall historical metric graph performance. See what dates/times would have generated alerts.

2) Test sending multiple Alerts and see if sent in EM log. If so, then likely not an APM issue.

3) Check mail relays, SNMP once leaving EM.
4) See if the Agent is down during that time.