Clarity New UI - Active Status filter does not show Inactive projects in the Project Tiles page

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Article ID: 140885

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Active Status filter field in Clarity PPM New UI Project Tiles page only returns Active Projects even if both Active and Inactive is selected.

Steps to reproduce:

  1. Login to Clarity PPM as an admin user.
  2. Create a new project.
  3. Once the project is created, mark it as Inactive. This can be done by unchecking the Active checkbox.
  4. Navigate to New User Experience Project Management Tiles workspace.
  5. In the "Search for filter" text ribbon, search with the name of the project that was created (Step #2) and marked as Inactive (Step #3).
  6. No result shows up, which indicates that by default, the view only shows the Active projects' tiles.
  7. Choose the "Active Status" among the available filter fields.
  8. Set the value as "Inactive" in that filter field and click outside to populate the results.
  9. The Inactive project that was created is now visible, alongwith the other inactive projects in the system, if any.
  10. Update the "Active Status" filter field and check both "Active" and "Inactive" values in the same and click outside to see the results.
  11. Lots of projects' tiles appear in the screen.
  12. Search for the Inactive project that was created or any other inactive projects that were already existing in the environment.

Expected Results: Inactive project(s) should also be shown up.

Actual Results: Only the active projects are shown as result.

Workaround: There are a couple of workarounds for this issue:
1. To see the inactive projects, user has to specifically filter with "Active Status = "Inactive".
2. Use the Projects List (Grid) view in the Clarity PPM New UI and use the filter over there to select both Active and Inactive at the same time.

Cause

This is caused by DE52055.

Environment

Release : 15.6, 15.6.1, 15.7

Component : CA PPM STUDIO

Resolution

This is fixed in Clarity PPM 15.8