CCC (Capacity Command Center) cant be access.

Products

• CA Capacity Manager
• CA MICS Resource Management

Issue/Introduction

Capacity Command Center(CCC) loading too long. Tried to access using firefox and Internet explorer, but it gives error " No user tabs are enabled. 

Tried to restart Capman services, issue still persists.

 

Cause

One the reason could be browser version

Environment

Release : 2.94

Component : CA CAPACITY MANAGER

Resolution

Upgrade the browser to the latest and check

If still problem persists open a case with Support