Script Monitor fails with Checkpoint Error:  500 Internal Server error
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Script Monitor fails with Checkpoint Error:  500 Internal Server error

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Article ID: 140854

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Updated On:

Products

CA App Synthetic Monitor

Issue/Introduction

>  Customer is trying to installing but unable as it is giving an error

> error : unable to create file  outclick object

> OS : Linux Redhat 7

> No environmental changes made

> Production environment

Environment

Release : 10.1

Component : CA APP SYNTHETIC MONITOR (WATCHMOUSE)

Cause

 The script portion of the OPMS tests in the ASM UI, only the script was failing.  

Monit summary shows everything as OK.  

No jmeter logs, so did a docker ps -a and saw that jmeter-docker had exited, but jmeter2 and jmeter4 were still up and running.  

  

Resolution

Restarted jmeter-docker and jmeter2 and jmeter4 containers.  

Pointed a script monitor to the OPMS and it started working.