WASP Error
Article ID: 140845
Updated On:
Products
DX Infrastructure Management
NIMSOFT PROBES
Issue/Introduction
We have upgraded UIM from 8.5.1 to UIM 9.0.2 and we are seeing WASP getting failed. This is impacting production.
Cause
- wasp/controller log shows:
No cryptkey error
No cryptkey error
Environment
Release : 9.0.2
Component : UIM - UMP
Resolution
1 - Correct the path to certificate.pem in the robot.cfg on the UMP robot from:
C:\Program Files\Nimsoft\security\certificate.pem
to
C:\Program Files (x86)\Nimsoft\security\certificate.pem
2 - Deactivate and Activate wasp
3 - Checked controller.log for evidence of cryptkey
C:\Program Files\Nimsoft\security\certificate.pem
to
C:\Program Files (x86)\Nimsoft\security\certificate.pem
2 - Deactivate and Activate wasp
3 - Checked controller.log for evidence of cryptkey
Feedback
Yes
No
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