WASP Error

Article Id: 140845

Status: Published

Updated On: 23-03-2020 07:09

Products:

DX Infrastructure Management , NIMSOFT PROBES

Issue/Introduction:

We have upgraded UIM from 8.5.1 to UIM 9.0.2 and we are seeing WASP getting failed. This is impacting production.

Cause:

- wasp/controller log shows:
No cryptkey error

Environment:

Release : 9.0.2

Component : UIM - UMP

Resolution:

1 - Correct the path to certificate.pem in the robot.cfg on the UMP robot from:

C:\Program Files\Nimsoft\security\certificate.pem

to

C:\Program Files (x86)\Nimsoft\security\certificate.pem

2 - Deactivate and Activate wasp

3 - Checked controller.log for evidence of cryptkey