Attempting to route a request to a backend host fails and the following error is observed within the Gateway audits:
Problem routing to https://xxxxxxx. Error msg: SSL socket factory may not be null
The following message may be present within the ssg logs as well:
SEVERE 351 com.l7tech.server.SoapMessageProcessingServlet: SSL socket factory may not be null
java.lang.IllegalArgumentException: SSL socket factory may not be null
All supported versions of the CA API Gateway
One area where you may find this error is when consuming a service that requires a private certificate that is missing from the keystore. In such a scenario, you may also see "<key alias> in UNRECOGNIZED" in the "Select Private Key" dialogue box.
If you are using a ncipher HSM, a firmware update has also been known to address these types of issues.