API Gateway: SSL socket factory may not be null

Products

• CA API Gateway

Issue/Introduction

Attempting to route a request to a backend host fails and the following error is observed within the Gateway audits:

Problem routing to https://xxxxxxx. Error msg: SSL socket factory may not be null

The following message may be present within the ssg logs as well:

SEVERE 351 com.l7tech.server.SoapMessageProcessingServlet: SSL socket factory may not be null

java.lang.IllegalArgumentException: SSL socket factory may not be null

 

Environment

Release: 10.x

 

 

Resolution

One area where you may find this error is when consuming a service that requires a private certificate that is missing from the keystore. In such a scenario, you may also see "<key alias> in UNRECOGNIZED" in the "Select Private Key" dialogue box.

 

If you are using a ncipher HSM, a firmware update has also been known to address these types of issues.