ASM - URL is not reachable at the monitoring stations from South Africa region
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ASM - URL is not reachable at the monitoring stations from South Africa region

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Article ID: 140821

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Updated On:

Products

CA App Synthetic Monitor

Issue/Introduction

Getting unreachable alerts for example.com sites only from the South Africa region monitoring stations (Capetown,Durban,Johannesburg).

Environment

Release : 10.1

Component : CA APP SYNTHETIC MONITOR (WATCHMOUSE)

Cause

NA

Resolution

Per Engineering  it was intermittent issue in UDP port (DNS) communication between our monitoring stations provider and Customer's DNS provider.

It was resolved by the vendor.