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ASM - URL is not reachable at the monitoring stations from South Africa region
Article ID: 140821
Updated On:
Products
CA App Synthetic Monitor
NIMSOFT CLOUD USER EXPERIENCE MONITOR
Issue/Introduction
Getting unreachable alerts for ASMTest.com sites only from the South Africa region monitoring stations (Capetown,Durban,Johannesburg).
Cause
NA
Environment
Release : 10.1
Component : CA APP SYNTHETIC MONITOR (WATCHMOUSE)
Resolution
Per Engineering it was intermittent issue in UDP port 53 (DNS) communication between our monitoring stations provider and Customer's DNS provider.
It was resolved by the vendor.
Feedback
Yes
No
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