Solaris Agent - Upload of file '../temp/OAAFOBQJ' completed with error

Products

• CA Automic Workload Automation - Automation Engine
• AUTOMIC WORKLOAD AUTOMATION
• CA Automic One Automation
• CA Automic Operations Manager
• CA Automic Oracle

Issue/Introduction

 

In our logfile there is a block of messages that appear every second from 15:39 to 06:53 of the following day and finally end with the crash of the agent.

 

20191104/153922.681 - U02000256 Upload of file '/opt/uc4/agent-12.2.3/bin/../temp/OAAFOBQJ.TXT' started.
20191104/153922.703 - U02000258 Upload of file '/opt/uc4/agent-12.2.3/bin/../temp/OAAFOBQJ.TXT' completed with error, reason '2 - No such file or directory'.

 

Cause

The error appears to be a permission issue.

If the job is running as root user then the ini needs the following entry without comment

root=START

The agent needs to be started as root user 

There are two methods to start the agent with root privileges:

1. Start the agent directly under the user root.

2. Define root as owner, assign the group where the start user has to be a member of, set the execute bit for the group and set the SetUID (s-bit) for the agent file owner.

   Example

   • chown root ucxjlx6
   • chgrp admin ucxjlx6
   • chmod 4550

Environment

Release :

Component : AUTOMATION ENGINE 12.2

Solaris Agent: 12.2.3

Resolution

The Agent binaries were already owned by root user.

Enabling setuid fixed the issue.