Clarity PPM Restore Domains Job Failed

Article Id: 140809

Status: Published

Updated On: 26-11-2019 01:27

Products:

Clarity PPM SaaS , Clarity PPM SaaS , STARTER PACK-CLARITY PPM , Clarity PPM SaaS

Issue/Introduction:

Clarity PPM Restore Domains Job Failed with below error

Cause:

The Clarity PPM Restore domain job failed because when the job was running the export of Jaspersoft content was also performed and thus caused a lock resulted in the error

Environment:

Release : 15.x with Jaspersoft

Component : CA PPM SAAS JASPERSOFT

Resolution:

Clarity PPM Restore domain Job actually checks the attributes which are included in data warehouse and sync the out of box domains provided using the dynamic domain update. This will ensure the Jaspersoft domains are in sync. If you get this error request you to run the job once the export of Jaspersoft content is completed.