Error: 100, Unknown error.Error:  Communication failure with search Server.

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Article ID: 140791

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

The usage of ARA-Tool admin-cli with Option index leads to error 100: Communication failure with search Server.

C:\Automic\Tools\ARA\Utilities\AdminCLI>admin-cli.exe
Host URI: araserver/ARA
User: 100/ARA/ARA
Password: ***
Success
100/ARA/ARA> index
Error: 100, Unknown error.Error: Communication failure with search Server.

Cause

The problem should be caused by search server could not be started due to the files might be blocked on Windows server.


2019-11-21 05:40:00,261 [8] ERROR Ventum.Bond2.Services.Search.Impl.SearchGatewayChannelFactory - Cannot start search server

System.ComponentModel.Win32Exception (0x80004005): The operation was canceled by the user

   at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)

   at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)

   at Ventum.Bond2.Services.Search.Impl.SearchGatewayChannelFactory.StartupSearchServer() in E:\BuildAgent\work\bondrelease\9.0.1.2\Projects\Ventum.Bond2.Services.Impl\Services.Search.Impl\SearchGatewayChannelFactory.cs:line 105

Environment

Release : 12.1

Component : AUTOMATION ENGINE

BOND 8.0.1

BOND 9.0.2

Resolution

Please go to .../WebUI/bin/search and unblock all files there are in this directory (right click > properties > General > Unblock )