A robot is deployed to a server. The robot appears in Infrastructure Manager, but does not appear in the UMP USM porlet inventory.
The discovery_server log shows the device is discovered correctly:
The following was performed to try and get the new robot added to the UMP USM inventory with no success:
- Checked the excluded_server.csv list and there are no entries for the <robot name> or <robot IP address> in this file.
- Stopped the Nimsoft Robot Watcher service on the robot, delted the niscache direcotry and restart the service
- Tried deleting the robot from the CM_NIMBUS_ROBOT & CM_DEVICE tables and redeploy the robot to the system.
The current device_id of the robot appears to have been assigned to a different robot and that device_id, found in the excluded_devices.csv file was causing the discovery_server to exclude discovery of the device. From the discovery_server log at loglevel 5 we see the following:
24 Nov 2019 21:21:30,882 [probeTask-2] DEBUG com.nimsoft.discovery.server.ec.importer.NisElementAcceptor - Skipping excluded DeviceId: DBC133AFEDB9B6E5126F61F617F0A1838
UIM Release : 8.51 or earlier
Component : UIM - DISCOVERY_SERVER