ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
All Metric Families and Vendor Certifications are blank in Monitored Devices
Article ID: 140746
Updated On:
Products
CA Infrastructure Management
CA Performance Management - Usage and Administration
Issue/Introduction
All Metric Families and Vendor Certifications are blank in Monitored Devices
Cause
On the Data Aggregator, the following directory was moved in an attempt to recover the environment.
/opt/IMDataAggregator/data
Environment
Release : 3.x
Component : IM Reporting / Admin / Configuration
Resolution
/opt/IMDataAggregator/data is the directory that houses all Vendor Certifications and the like, this absoutely must never be moved. To recover from this:
1. Stop the Data Aggregator
2. Move the data directory back to its original location
3. Start the Data Aggregator
Feedback
Yes
No
Powered by
