Is it possible to integrate Service Desk Manager with Microsoft Power BI?

Products

• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

The customer needs to extract data from the Service Desk Manager to feed the reports issued to Power BI.
For make reports in Microsoft Power BI with Service Desk Manager, there is a plugin or an integration available?

 

 

Environment

Release : 17.0

Component : SERVICE DESK MANAGER

Resolution

Broadcom Support has no experience with Microsoft Power BI, my suggestion is that you create a discussion in the Clarity Service Management community to verify that other SDM users have some kind of experience with the Microsoft Power BI.

What is Ideation and How can I participate?