Spectrum WebApp loads an empty screen

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Article ID: 140738

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Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

After installing 10.4 and launching webapp, it loads an empty grey screen.  The following error is seen over and over in the $SPECROOT/webtomcat/bin/webswing.log:

[Webswing Process Handler] (SwingProcessImpl.java:281) [nulla3bd93df2d8OneClick Webapp] ERROR: ClientEventUpdate's static attrConfig member must be set

Environment

Release : 10.4

Component : Spectrum OneClick

Resolution

The issue was resolved after a reboot.