Not seeing full list of templates when going to project list for single user.

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Article ID: 140736

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Updated On:

Products

STARTER PACK-CLARITY PPM Clarity PPM SaaS

Issue/Introduction

I have full System Admin access and I am not able to see the full list of project templates in the Project List page.

Environment

Release : 15.5

Component : CA PPM SAAS PROJECT MANAGEMENT

Resolution

User added filter for Open for Time Entry. As per studio configuration (Default value is false if not checked and true if checked. ), while reviewing the action trace it was determined that this statement inv_investments.is_open_for_te = 0 and basically filtering for investments that are not open for time entry. Once removed it from Filter layout customer was able to see all projects and templates.