How can I add comments in the case through Broadcom Support Portal Case Management?
Release:
Component:
To update the case in Broadcom Case Management, please follow these steps:
2. Once you are logged in, choose your division to open Case Management.
3. Click on Case management:
4. Click on the case number you wish to update.
Now you will have 2 ways to update the case comments. Please find the screenshots for the same below:
NOTE: The assigned support engineer will be notified after the comments are updated.