Unable to edit user

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Article ID: 140717

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Updated On:

Products

CA API Developer Portal

Issue/Introduction

Unable to edit user

 

Users with the following conditions cannot be edited.

. User Type : Developer

. The organization of the  page 2 is selected in "Select Organization and Role". (Page 1 organization not selected)

 

Reproduction procedure

01. create user (User Type : Developer)

02. create organization (More than 10 :  "Select Organization and Role" should have more than a pages)   

03. Edit the user,   in "Select Organization and Role" uncheck all Organizations from page1 and check any Organization from page2.

04. click save.

05. Edit the user again.

06. change  "State *" in "User Details". (ex enable to diable).

 

The Save button is no longer valid. (Unable to edit user)

Environment

Release : 4.3.2

Component : API PORTAL

Resolution

Workaround :


1. don't modify any thing on user detail page (page 1) yet, (assume the current "State *" is enabled)

2. click Next button to show organization and role, click next page until you see the current assigned org and role

3. click Previous button to show user detail again, now you can modify any user detail (eg. change current "State *" to disabled), and the Save button is still available and you can save the change.