DSA start failed if Console Port and Remote Console Port set to same port number

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Article ID: 140714

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Updated On:

Products

CA Directory DIRECTORY

Issue/Introduction

I created a new DSA using Management UI. It created successfully, but when I tried to start it I got the following "<DSA> failed to start" error dialog.

 
The following error messages shown in both DSA alarm or trace log files.
   DSA_E1310 Cannot open local console
   DSA_I1240 DSA shutting down

Cause

This issue occurs because Console Port and Remote Console Port are set to same port number.

Management UI "Create DSA > Ext. Knowledge" page shows this.

Or DSA's knowledge section shows the following.


Environment

Release : 14.0

Component : CA Directory

Resolution

Console Port (console-port) and Remote Console Port (remote-console-port) have to be set to different port number within a DSA. Otherwise the resource will conflict and you cannot start/run the DSA.

Please refer below documentation for more details.

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/directory/14-1/reference/commands-reference/set-dsa-command-define-the-knowledge-settings-of-a-dsa.html

Specify different port number to resolve this problem.

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