DSA start failed if Console Port and Remote Console Port set to same port number

Article Id: 140714

Status: Published

Updated On: 24-11-2019 15:24

Products:

CA Directory , DIRECTORY

Issue/Introduction:

I created a new DSA using Management UI. It created successfully, but when I tried to start it I got the following "<DSA> failed to start" error dialog.

The following error messages shown in both DSA alarm or trace log files.
DSA_E1310 Cannot open local console
DSA_I1240 DSA shutting down

Cause:

This issue occurs because Console Port and Remote Console Port are set to same port number.

Management UI "Create DSA > Ext. Knowledge" page shows this.

Or DSA's knowledge section shows the following.

Environment:

Release : 14.0

Component : CA Directory

Resolution:

Console Port (console-port) and Remote Console Port (remote-console-port) have to be set to different port number within a DSA. Otherwise the resource will conflict and you cannot start/run the DSA.

Please refer below documentation for more details.

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/directory/14-1/reference/commands-reference/set-dsa-command-define-the-knowledge-settings-of-a-dsa.html

Specify different port number to resolve this problem.